Shipping & Delivery
Shipping cost depends on delivery address and it is calculated during checkout. We send packages using PostNL. Tracking number is provided for all destinations. Parcels are automatically insured within the EU, and the option to insure for destinations outside of EU is optional during the checkout.
We offer free shipping within the Netherlands for all orders.
Products will usually be sent 1 working day after we receive the order. Boxes heavier than 8 KG and unusually big boxes may take one more day to send. Working days exclude weekends and public holidays.
You will receive the tracking link via e-mail. If the tracking page indicates that your parcel has been delivered but you didn't receive it, please inform us as soon as possible, and no later than 9 days after the indicated delivery date on the tracking page. We send our shipments with insurance and this deadline is important to make a claim from the insurance. Informing us too late may void your refund claim.
Kindly find detailed shipping costs and delivery times in below tables.
INSIDE EUROPEAN UNION
| Country | 0 - 5 KG | 5 - 10 KG | 10 - 20 KG |
Delivery time |
| Austria | € 11.00 | € 14.00 | € 17.00 |
4 - 6 days |
| Belgium | € 3.00 | € 3.00 | € 3.00 |
2 - 3 days |
| Bulgaria | € 41.50 | € 43.50 | € 45.50 |
5 - 8 days |
| Croatia | € 21.50 | € 31.00 | € 45.50 |
6 - 10 days |
| Cyprus | € 28.50 | € 40.50 | € 67.00 | 5 - 8 days |
| Czechia | € 16.00 | € 20.50 | € 25.50 |
4 - 8 days |
| Denmark | € 16.50 | € 21.00 | € 25.00 |
3 - 4 days |
| Estonia | € 23.00 | € 29.50 | € 39.00 |
5 - 8 days |
| Finland | € 24.50 | € 31.00 | € 41.00 |
4 - 8 days |
| France | € 11.50 | € 14.50 | € 19.00 |
3 - 5 days |
| Germany | € 3.50 | € 5.50 | € 7.00 |
3 - 4 days |
| Greece | € 30.50 | € 39.00 | € 62.50 |
4 - 8 days |
| Hungary | € 18.50 | € 23.50 | € 30.00 |
4 - 8 days |
| Ireland | € 22.00 | € 28.00 | € 36.00 |
3 - 5 days |
| Italy | € 11.00 | € 14.50 | € 18.50 |
3 - 7 days |
| Latvia | € 26.00 | € 31.50 | € 40.00 |
4 - 8 days |
| Lithuania | € 24.50 | € 32.00 | € 38.50 |
5 - 8 days |
| Luxembourg | € 8.50 | € 11.50 | € 15.50 |
2 - 4 days |
| Malta | € 31.00 | € 43.00 | € 67.00 |
4 - 8 days |
| Netherlands | Free | Free | Free | 1 - 2 days |
| Poland | € 18.50 | € 20.50 | € 33.50 |
3 - 6 days |
| Portugal | € 13.50 | € 20.00 | € 29.50 |
4 - 7 days |
| Romania | € 32.00 | € 37.00 | € 47.00 |
5 - 8 days |
| Slovakia | € 16.00 | € 20.50 | € 26.00 |
4 - 8 days |
| Slovenia | € 26.00 | € 33.00 | € 42.50 |
3 - 6 days |
| Spain | € 9.00 | € 14.00 | € 25.00 |
4 - 7 days |
| Sweden | € 18.50 | € 22.50 | € 28.50 |
3 - 7 days |
OUTSIDE EUROPEAN UNION
Shipping cost is determined by the total weight of the parcel and optional up to 100 Euro insurance.
Shipping costs to countries outside of the European Union are not refundable if the parcel is returned to us without delivery to customer.
The customer is responsible for any additional costs which may arise after we send the parcel, like custom duties, handling fees etc.
SWITZERLAND
| Weight | Insurance | Shipping cost | Delivery time |
| 0 - 2 KG | No | € 21.50 | 10 - 30 days |
| 0 - 2 KG | Yes | € 23.00 | 10 - 30 days |
| 2 - 5 KG | No | € 27.50 | 10 - 30 days |
| 2 - 5 KG | Yes | € 29.00 | 10 - 30 days |
| 5 - 10 KG | No | € 35.50 | 10 - 30 days |
| 5 - 10 KG | Yes | € 37.00 | 10 - 30 days |
| 10 - 20 KG | No | € 53.00 | 10 - 30 days |
| 10 - 20 KG | Yes | € 55.00 | 10 - 30 days |
U.S.A.
| Weight | Insurance | Shipping cost | Delivery time |
| 0 - 2 KG | Yes | € 27.50 | 5 - 20 days |
| 2 - 5 KG | Yes | € 55.00 | 5 - 20 days |
| 5 - 10 KG | Yes | € 90.00 | 5 - 20 days |
| 10 - 20 KG | Yes | € 165.00 | 5 - 20 days |
U.S.A. EXPRESS DELIVERY
| Weight | Insurance | Shipping cost | Delivery time |
| 0 - 2 KG | Yes | € 70.00 | 2 - 7* days |
| 2 - 5 KG | Yes | € 95.00 | 2 - 7* days |
| 5 - 10 KG | Yes | € 155.00 | 2 - 7* days |
| 10 - 20 KG | Yes | € 270.00 | 2 - 7* days |
* Expected delivery time is 2 days to municipal areas and 7 days to rural areas.
CANADA
| Weight | Insurance | Shipping cost | Delivery time |
| 0 - 2 KG | Yes | € 27.50 | 5 - 20 days |
| 2 - 5 KG | Yes | € 57.50 | 5 - 20 days |
| 5 - 10 KG | Yes | € 87.50 | 5 - 20 days |
| 10 - 20 KG | Yes | € 145.00 | 5 - 20 days |
CANADA EXPRESS DELIVERY
| Weight | Insurance | Shipping cost | Delivery time |
| 0 - 2 KG | Yes | € 70.00 | 3 - 18* days |
| 2 - 5 KG | Yes | € 95.00 | 3 - 18* days |
| 5 - 10 KG | Yes | € 155.00 | 3 - 18* days |
| 10 - 20 KG | Yes | € 270.00 | 3 - 18* days |
* Expected delivery time is 3 days to municipal areas and 18 days to rural areas.
TURKEY
| Weight | Insurance | Shipping cost | Delivery time |
| 0 - 1 KG | No | € 08.50 | 10 - 30 days |
| 0 - 1 KG | Yes | € 09.50 | 10 - 30 days |
| 1 - 2 KG | No | € 09.50 | 10 - 30 days |
| 1 - 2 KG | Yes | € 10.50 | 10 - 30 days |
| 2 - 5 KG | No | € 22.50 | 10 - 30 days |
| 2 - 5 KG | Yes | € 25.00 | 10 - 30 days |
| 5 - 10 KG | No | € 33.00 | 10 - 30 days |
| 5 - 10 KG | Yes | € 35.50 | 10 - 30 days |
| 10 - 20 KG | No | € 61.00 | 10 - 30 days |
| 10 - 20 KG | Yes | € 63.50 | 10 - 30 days |